Visitor Services

For Your Convenience

Family members and friends of our patients are welcome at Bethesda Hospital East. To locate a patient, please call 561-737-7733, ext. "0," to speak with a Bethesda operator at anytime. For our hospital telephone directory, click here.

In addition, here is a list of services that we provide for the comfort and convenience of our visitors.

Automated Teller Machine (ATM)

For your convenience, an ATM machine is located on the first floor near the Main Entrance of the Hospital.



For the convenience of our visitors, Bethesda Hospital East offers breakfast, lunch and dinner in the Dining Room located on the lower level. The hours of operation are:

  • Breakfast 7:00 a.m. - 10:00 a.m.
  • Lunch 10:30 a.m. - 4:00 p.m.
  • Dinner 4:30 p.m. - 9:00 p.m.

Looking for a cup of coffee or a quick bite to eat? Dunkin' Donuts is open 24 hours in the Main Lobby.

Water, soft drink and snack vending machines are located by the Dining Room and the Emergency Department waiting room. 


Gift Shop

The Auxiliary-operated Gift Shop  is located on the first floor by the Main Lobby. Visitors may purchase flowers, balloons, candy, stuffed animals and an array of gifts including magazines and greeting cards. All proceeds from the Gift Shop go to support patient care needs at Bethesda Hospital East. Gift Shop hours are: Monday through Saturday from 9:00 a.m. to 8:30 p.m.; Sunday from 10:00 a.m. to 6:00 p.m.

To order a gift for a patient in the hospital, call the Gift Shop during business hours at 561-737-7733, ext. 84469.


Internet Access

Free wireless Internet access is available for patients and guests throughout Bethesda Hospital East and the Bethesda Heart Hospital.


Lost and Found

The Hospital maintains a lost and found area. If you have lost a personal item, please call Environmental Services at 561-737-7733, ext. 84446.



The Palm Beach Post and the Sun-Sentinel are available inside the Ambulatory Surgery Center entrance and outside the Outpatient Pavilion entrance on the first floor. 


Mail & Flowers

Hospital volunteers deliver mail and flowers to patients every day. Any questions or concerns about mail and flower delivery can be directed to the Volunteer Office by calling 561-737-7733, ext. 84468.


Notary Public

The services of a notary public are available free of charge to guests in the hospital, Monday through Friday, 8:30 a.m. to 4:30 p.m. For more information, please call Health Information Management at 561-737-7733, ext. 84271.


Smoke-Free Policy

Bethesda Hospital East is committed to the promotion of good health. In compliance with Florida's Clean Indoor Air Act, smoking is not permitted anywhere within the hospital.


Spiritual Care

Bethesda recognizes the religious faiths of its patients and visitors. Please notify your nurse if you would like to speak with a minister, priest or rabbi. In addition, Bethesda provides a Prayer Room located on the first floor across from the Gift Shop.



Pay phones are located on the first floor near the Main Entrance of the Hospital.


Valet Parking

Free valet parking is available for patients and visitors Monday through Friday at three locations: the Main Entrance of the Hospital from 9:00 a.m. to 8:00 p.m.; the Outpatient Pavilion from 8:00 a.m. to 5:00 p.m.; and the Emergency Department from 8:00 a.m. to 5:00 p.m.