Bethesda is recognized as a leading performer demonstrating high levels of clinical performance and improvement for quality and safety measures. Here are some of our recent accomplishments.
Bethesda’s Medical Staff and Clinical teams continue to evaluate and implement evidenced based best practice medical care to improve community outcomes for healthcare. We’re building these best practices into all of our processes including our electronic medical record.
As part of our ongoing efforts to improve patient safety and quality of care, Bethesda Hospital East participates in National Quality Reporting Initiatives through CMS-Medicare, and the National Hospital Quality Alliance and Core Measures project of The Joint Commission.
These organizations have defined changes and measures that have been demonstrated to reduce harm and save lives. Bethesda participates in the following National Quality Reporting Initiatives impacting thousands of lives:
In keeping with our quality care standards, patients at Bethesda Hospital East have the right to express grievances regarding any violation of his/her rights. The patient or his/her representative may at any time contact the Agency for Healthcare Administration at (888) 419-3456. For Medicare patients, contact FMQAI at (800) 844-0795 and/or the Joint Commission Office of Quality Monitoring at (800) 994-6610.
For more information, contact Bethesda's Vice President Organizational Effectiveness at (561) 737-7733, ext. 84017.