2022 DAISY and SUNFLOWER Award Wall of Honor


Susan Novoa – Nurse Supervision –– Bethesda Hospital West

January-March 2022 DAISY Award Recipient

Susan was nominated by a team member. “When she answers the phone, she sounds like there is nothing else going on in this hospital and that she has all the time in the world to hear my issue. She then resolves the issue as if nothing else is going on in her day. She always gets back to me if there was a need. I'd like to think I’m her favorite and that she gives me priority, however, I’ve seen her in action helping the OBS unit and she is just as amazing with them. I am so glad she is on our team!”







Thelivard Verty – RN II Cardiac Telemetry –– Bethesda Hospital East

March 2022 DAISY Award Recipient 

Thelivard was nominated by a patient's family member. "On the fouth day of my father’s admission, it was clear to me that he was dying. I am an RN and as a healthcare proxy, I knew he would want a peaceful death with no extraordinary measures taken…Verty went “above and beyond”  to help us. He permitted my brother and husband to sit in my father’s room with me as we kept vigil. He kept my father clean. Finally, he ensured that my father was transported to the hospice floor before his shift ended at 7. None of these efforts on Verty’s required special skills, instead they were all acts of kindness. I thank him from the bottom of my heart.”

 David Kindred, RN I Orthopaedic Institute –– Bethesda Hospital East

April 2022 DAISY Award Recipient 

David was nominated by a grateful patient. “David was extremely busy, none-the-less he came and willingly helped get me in and out of bed to allow me to sit in the chair. I can barely stand with my very weak legs and he carefully and with great consideration, transferred me gently. I can’t praise him enough. Thank you, David!”


Ketty Lhermitus, RN III
4th Floor Med-Surgery Unit
–– Bethesda Hospital West

April 2022 DAISY Award Recipient

Ketty was nominated by a patient's family member. "My Granddaughter is disabled and all Ketty does is take care of her like she was her own. She is the best nurse I’ve seen in a very long time. She deserves this award more than anyone."











Tammy Morris, Patient Placement Coordinator –– Bethesda Hospital East

May 2022 DAISY Award Recipient 

Tammy was nominated by a team member. “Tammy was a superstar today. Labor & Delivery was very short on nurses. Tammy worked in Labor and Delivery to transition babies. She transitioned over 10 babies with a smile on her face. She did not get overwhelmed at all. She was the real MVP tonight. You are a superstar, Tammy! Anybody else who would have floated to transition would not have handled it as well as Tammy.”



Alexus Swain, Clinical Partner
Clinical Surgical
–– Bethesda Hospital East

May 2022 SUNFLOWER Award Recipient

Alexus was nominated by a proud team member. “Alexus is a team player, who goes above and beyond for her patients and coworkers. She has a heart of gold and a fun spirit. I know when I come into work and I see her name on the assignment, we are going to have a good day. Alexus is a blessing to our unit! I am grateful to work with this young woman.”





 Rachel Kozak, Emergency Department Tech I –– Bethesda Hospital West

May 2022 SUNFLOWER Award Recipient 

 Rachel was nominated by a team member. “Rachel had cared for a man who did not want to be admitted to the hospital because the following day was Holocaust Remembrance Day, and he was a Holocaust survivor. The man was admitted and Rachel and a few others went to see him the next day to give him support on this difficult day; recognizing that with visitor restrictions he would be alone. During the visit, the patient repeatedly stated that we had made “his heart grow bigger.”


Carolyn Ellis-Clarke, Clinical Partner ––  Bethesda Hospital East-Orthopedic Institute

June 2022 SUNFLOWER Award Recipient

Carolyn was nominated by a patient's family member. “Carolyn has been my mom’s clinical partner a few times now. Each time, she has been such a pleasure to be around. Carolyn is funny, caring, thoughtful and always engages my mother. We love Carolyn. Thank you from the bottom of our hearts.”


Jeff Rhode, CP Benefactor Pavilion –– Bethesda Hospital East

July 2022 SUNFLOWER Award Recipient

Jeff was nominated by a patient's family member. "I met Jeff under not-so-great circumstances. I must say he was most engaged with me and my mother. He showed empathy to both of us. He displayed wisdom beyond his years. He did not shy away from a difficult patient, and he showed patience, professionalism and tons of caring for her. Jeff is the best. Thank you, Jeff!”

 Celine Rostant, RN I Orthopedic Institute 4N –– Bethesda Hospital East

August 2022 DAISY Award Recipient

 Celine was nominated by grateful patient. “Celine is a delight; she is caring and compassionate. She went above and beyond to make me as comfortable as possible. She is truly an asset to her field. All nurses should be so kind, and gentle. When a person needs care, you want a nurse like Celine. She listens and she explains everything. Her bedside manner is second to none. She is truly a blessing and in the right field.”












Adam Hurwitz, RN I Orthopedic Institute 4N ––  Bethesda Hospital East

September 2022 DAISY Award Recipient

Adam was nominated by a thankful patient. “After surgery, Adam found blood and called the head nurse and within minutes my room was filled with doctors and interns. I then was receiving a blood transfusion for low hemoglobin. He is very sharp at finding problems and acting quickly in emergencies. He is compassionate and funny. He has special skills which are innate to nursing.




Pamela Hubbard, Clinical Partner, Clinical Medical-3E-W–– Bethesda Hospital East

September 2022 SUNFLOWER Award Recipient

Pamela was nominated by a patient's family member. “I am sending my most heartfelt recommendation for Pamela Hubbard to receive a SUNFLOWER award. My 93-year-old Father is here for COVID related pneumonia. She has made a very difficult stressful situation so much better for my Dad, my Mother and I. There is not enough space here to tell you all the things she has done large and small to care for him and make him more comfortable. Her sharpness is remarkable.”












Justin Ghanem, ED Tech Emergency Department–– Bethesda Hospital East

October 2022 SUNFLOWER Award Recipient

Justin was nominated by a team member. "Justin was a huge help on October 12, 2022. He saved a patient from getting a central line that didn't really need one. He's such an IV ninja, rockstar and team player. He should teach an IV class for others."









Nicole Adokou, 2EW –– Bethesda Hospital East

November 2022 DAISY Award Recipient 

Nicole was nominated by a touched patient.“Let me start by saying that I was fortunate to meet all of the nurses and the entire staff at Bethesda East. However, my nurse on floor 2EW was exemplary. Nicole was not only a problem solver, an advocate, a terrific injection giver, and a medical guru, she was gentle and compassionate. My nurse followed through with calls to the doctor, reminded me about follow-ups rabies shots, calmed me down when I was nervous, and she offered explanations to questions I asked. She was quick to notify my doctors promptly when they should be dispensing information. Nicole exuded warmth and trust. That made my stay a pleasant experience."

















Aimee Legel, Medical Surgical Unit ––Bethesda Hospital West

December 2022 DAISY Award Recipient 

Aimee was nominated by a pleased patient. “The best way to describe Aimee’s level of skill and knowledge is legendary. During my days under her care, she made every single aspect better. Aimee has such a calming and reassuring bedside manner. I found that so helpful before my first ever surgery. Aimee is not only the definition of grace and professionalism, but she’s also the definition of this award.”