Bethesda Hospital East

Patient Services

 

Below is a list of services that we provide for the comfort and convenience of our patients.
 

Administration
An administrator is available at all times to assist you with any concerns you may have during your stay. During regular business hours, please call 561.737.7733, ext. 84402. After 5:00 p.m. and on weekends, please call 561.737.7733 and ask for the Nursing Supervisor.

 

Automated Teller Machine (ATM)
For your convenience, an ATM machine is located on the first floor near the Main Entrance of the Hospital.

 

Barber/Hair Styling Services
Cosmetology services such as hair care can be arranged by contacting your nurse. Fees are due at the time of services.

 

Benefactors Pavilion
In response to patients' requests for larger, more luxurious room accommodations, Bethesda offers the Benefactors Pavilion. For more information about the Benefactors Pavilion, please call the Bethesda Hospital Foundation at 561.737.7733, ext. 84445 or see your nurse.

 

Central Scheduling
To schedule an appointment for an outpatient procedure or service, please call Central Scheduling at 561.374.5700.

 

Churches & Synagogues

Click here to view a list of churches and synagogues that have clergy visit patients during their stay at Bethesda. For more information or to locate additional churches and synagogues in our area, call Bethesda's Volunteer Services Office at 561.737.7733, ext. 84468.

 

Financial Assistance
To inquire about financial assistance with your hospital bill, please call our Financial Assistance Department at 561.737.7733, ext. 84671.

 

Home Health Services - CareServices of Bethesda
CareServices of Bethesda, a part of AllianceCare, has partnered with Bethesda to provide quality services to the seniors in our community. For more information about CareServices of Bethesda, please call 561.735.7900.  

 

Internet Access
Free wireless Internet access is available for patients and guests throughout Bethesda Hospital East and the Bethesda Heart Hospital.

 

Lost and Found
The Hospital maintains a lost and found area. If you have lost a personal item, please call Environmental Services at 561.737.7733, ext. 84446.

 

Newspapers
The Palm Beach Post and the Sun-Sentinel are available inside the Ambulatory Surgery Center entrance and outside the Outpatient Pavilion entrance on the first floor.

 

Mail & Flowers
Hospital volunteers deliver mail and flowers to patients every day. Any questions or concerns about mail and flower delivery can be directed to the Volunteer Office by calling 561.737.7733, ext. 84468.

 

Medical Records
To request a copy of your medical records, please call Health Information Management at 561.737.7733, ext. 84271.

 

Notary Public
The services of a notary public are available free of charge to guests in the hospital, Monday through Friday, 8:30 a.m. to 4:30 p.m. For more information, please call Health Information Management at 561.737.7733, ext. 84271.

 

Patient Financial Services
If you have questions about your hospital bill, please call Patient Financial Services at 561.732.2455.

 

Physician Referral
Whether you are looking for a primary care physician or a specialist, we can help you find a doctor from a panel of more than 350 physicians on the medical staff of Bethesda Hospital East. Physician Referral Service is available Monday through Friday, 8:30 a.m. to 4:30 p.m. For more information, call the Physician Referral Service at 561.737.7733, ext. 84499.

 

Smoke-Free Policy
Bethesda Hospital East is committed to the promotion of good health. In compliance with Florida's Clean Indoor Air Act, smoking is not permitted anywhere within the hospital.

 

Spiritual Care
Bethesda recognizes the religious faiths of its patients and visitors. Please notify your nurse if you would like to speak with a minister, priest or rabbi. In addition, Bethesda provides a Meditation Room located on the first floor across from the Gift Shop.

 

Transportation
Bethesda offers a complimentary transportation service for patients who have an appointment at Bethesda or at any of its affiliates. For more information and to schedule an appointment, please call Central Scheduling at 561.374.5700.

 

TTYs and Assistance for Those Who are Deaf or Hard of Hearing
To ensure effective communication with patients and their companions who are deaf or hard of hearing, we provide appropriate auxiliary aids and services free of charge, including: video remote interpreting, teletypewriters (TTYs), telephone handset amplifiers, assistive listening devices, telephones compatible with hearing aids, closed caption decoders and open and closed captioning. Patients should ask their nurse for assistance.

 

Valet Parking
Free valet parking is available for patients and visitors Monday through Friday at three locations: the Main Entrance of the Hospital from 9:00 a.m. to 8:00 p.m.; the Outpatient Pavilion from 8:00 a.m. to 5:00 p.m.; and the Emergency Department from 8:00 a.m. to 5:00 p.m.