Bethesda Hospital East

Benefit FAQs

 

 


Can you use direct deposit for any bank?
Yes. Once the direct deposit form and a voided check are received in payroll it will take approximately 2 pay periods to go into effect. 
 

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How do you cancel or change direct deposit?
If you want to stop direct deposit immediately go to payroll.  If you are going to enroll in direct deposit with another bank it will take approximately 2 pay periods to go into effect.** Upon termination of employment, the employees final wages will be paid by payroll check not direct deposit and sent to Human Resources. 
 

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How do I change my name and address?
You must provide this information to Human Resources. You must notify all providers of change in address/name change.  If you are newly married, a copy of the marriage certificate is required. If divorced, a copy of the divorce papers is needed. 
 

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How do I change my Primary Care Physician?
Pick a new doctor from the provider directory and CIGNA Customer Service: 1.800.244.6224. 
 

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How do I enroll in my benefits?
Human Resources will send a notification letter to your home address.  This letter will let you know when your benefits will start and what enrollment session you must attend to sign up for your benefits. If you cannot attend the session you must call 561.737.7733, ext. 84443 to set up an alternative appointment. 
 

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How do I sign up for Cobra?
Cobra is automatically done when an employee shows up on the termination report.  Cobra packets will be sent to the employee's home address via certified mail. Human Resources can provide rates, please call 561.737.7733, ext. 84443. 
 

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How do I sign up for the 403b/401k?
The Met Life Rep is at the hospital Tuesdays and Wednesdays in the Human Resources Department. 
 

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What happens if I lost my insurance card?
Call the insurance company CIGNA Customer Service 1.800.244.6224. 
 

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If the dependents have different last names than the employee, what is required for insurance purposes?
Marriage certificate if the dependent is the spouse
Birth certificate(s) if the dependents are children 
 

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Is a doctor's note required for FMLA and/or disability?
Yes, the FMLA green doctor's certification needs to be completed prior to the leave and a doctor's note is required to return to work. For disability, a doctor's note is needed for going out and returning to work. 
 

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When am I eligible for FMLA?
If you have worked for Bethesda for one year and worked 1,250 productive hours the year prior to the leave you are eligible. FMLA forms need to be completed by a certified physician.
FMLA protects your job for a up to a 12 week period while you are on leave. 
 

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Where can I find the FMLA green forms that I need completed by the physician?
For forms, you can go to HR Connection under the FORMS Tab, or stop by HR for the FMLA green form. This needs to be complete in order for you to use FMLA.
FMLA protects your job for a up to a 12 week period while you are on leave. 

 

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When can I add, stop or make a change to my benefits?
A qualifying event must take place or open enrollment.
A qualifying event is any of the following: marriage, divorce, birth or adoption of a child, death, change in insurance coverage with spouse. 

 

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When is open enrollment?
Open enrollment is held in October 
 

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Where can I get answers on Cobra Information?
Call Infinisource Customer Service at 1.800.594.6957

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